Central Gippsland Family Practice welcomes any suggestions you may have.
Our practice encourages patients to give feedback, both appreciative and complaints, as part of our customer focused approach to patient care.
Complaints, suggestions for improvements or compliments can be made;
- Verbally to the Practice Manager on 5127 9800
- Completion of the feedback form on this page
- Via email to medicalrecords@cgfp.com.au
- Suggestion box and forms available at Reception
We take your concerns, suggestions and complaints seriously and value any input you may wish to make. Your feedback will be reviewed by the Practice Manager and we will respond to you within the month.
If you still feel that the problem has not been resolved to your satisfaction, then you may contact the Health Services Commissioner at;
Health Services Commissioner
30th Floor, 570 Bourke Street
Melbourne VIC 3000
Phone: 1300 582 113
Website: www.health.vic.gov.au
